Product Care
Care Guide
Follow these simple guidelines to keep your handwoven basket looking beautiful for years to come.
Storage
Store your basket in a cool, dry place away from direct sunlight. Prolonged exposure to sunlight can cause the natural fibers to fade and become brittle over time.
We do not recommend storing baskets outdoors permanently. Occasional outdoor use is fine, but extended exposure to rain, humidity, or heat will shorten the lifespan of the basket.
Place the basket upright or on its side in a dry cupboard or shelf. Avoid stacking heavy items inside or on top of the basket as this can distort its shape.
Yes, nesting smaller baskets inside larger ones is a good space-saving method. Ensure the baskets are clean and dry before nesting to prevent moisture transfer.
Cleaning
Use a soft, dry brush or a slightly damp cloth to wipe away dust and dirt. Always wipe in the direction of the weave to avoid pulling or fraying the fibers.
Avoid submerging your basket in water. A lightly damp cloth is sufficient for surface cleaning. Excessive moisture can weaken the fibers and cause the basket to lose its shape.
For stubborn stains, use a small amount of mild soap mixed with water on a soft cloth. Gently dab the stained area, then wipe with a clean damp cloth and allow to air dry completely.
No. Avoid using bleach, harsh detergents, or chemical sprays as these can damage the natural dyes and fibers permanently.
Allow your basket to air dry naturally in a well-ventilated area. Do not place it near direct heat sources such as radiators or in direct sunlight while drying.
Maintenance
Rotate the basket periodically if it is being used in one position. This prevents uneven wear on any single side. Avoid overloading the basket beyond its intended capacity.
Lightly mist the basket with water and gently reshape it by hand. Allow it to dry in the correct shape in a well-ventilated area. You can place a towel inside to help maintain the form while drying.
In very dry climates, lightly misting the basket with water occasionally can help keep the fibers supple and prevent cracking or brittleness.
With proper care, a well-made handwoven basket can last many years, even decades. The lifespan depends on how frequently it is used and how well it is maintained.
Dos and Don'ts
Dust your basket regularly with a soft brush. Store in a dry, cool location. Reshape while damp if the form is distorted. Handle with care when moving to avoid stress on the weave. Use a liner if storing food items.
Do not submerge the basket in water. Do not use bleach or harsh chemicals. Do not leave the basket in direct sunlight for extended periods. Do not overload the basket. Do not place wet items directly inside an unlined basket.
We do not recommend using your basket for damp laundry. Consistent exposure to moisture will weaken the fibers. Use a waterproof liner if you intend to use it for this purpose.
FAQs
Yes. Each basket is handwoven by an individual artisan using natural materials. Slight variations in color, texture, and pattern are a mark of authenticity and craftsmanship, not a defect.
Yes, baskets are well suited for outdoor use during dry conditions. Avoid leaving them out overnight or in the rain. Bring them inside after use and allow any moisture to dry naturally.
Natural dyes may soften slightly over time with use and light exposure. This gradual softening is a natural part of the aging process and adds character to the piece.
Our baskets are made with natural materials and dyes. If you plan to use your basket for food, we recommend placing a food-safe liner inside to protect both the food and the basket.
Do not pull a loose strand. Instead, use a blunt needle or toothpick to carefully tuck it back into the weave. A small amount of craft glue can be used to secure it if necessary.
Please refer to our Shipping and Returns page for our full returns policy. If your basket arrived damaged, contact us at info@mattswovenarts.com with photos and your order number.